Privacy Policy

Sera Adviesgroep, based in Amsterdam and reachable via info@seraadviesgroep.nl, attaches great importance to the protection of your personal data. In this privacy policy you can read which data we process, why we do so and what rights you have. We act in accordance with the General Data Protection Regulation (GDPR).

1. Which personal data do we process?

We process personal data that you provide to us yourself, for example via the contact form, by email or telephone, or in the context of an advisory assignment. This concerns contact details such as your name, address, telephone number and email address, as well as data needed to handle your case, such as file records and correspondence.

2. For which purposes do we use your data?

We use your personal data for the following purposes: handling your request or contact enquiry, performing an advisory assignment, conducting correspondence and complying with legal obligations, such as our record-keeping duty. We never process more data than necessary for these purposes.

3. On which legal basis do we process data?

We process personal data on the basis of your consent, the performance of a contract, a legal obligation or our legitimate interest in careful service provision. Where consent is the basis, you may withdraw that consent at any time.

4. Confidentiality and sharing with third parties

As a law firm, we treat all information you share with us as strictly confidential. We only disclose your data to third parties where necessary to handle your case, for example to a court, an opposing party or an expert, or where we are legally obliged to do so. With parties that process data on our behalf, we conclude a data processing agreement.

5. How long do we retain your data?

We do not retain your personal data for longer than necessary for the purposes for which it was collected, or as long as the law obliges us to. In principle, we retain file records for a maximum of seven years after completion of the assignment, unless a longer period is required.

6. How do we secure your data?

We take appropriate technical and organisational measures to protect your data against loss, misuse and unauthorised access. Our website uses a secure connection and access to files is limited to authorised persons.

7. Cookies

Our website only uses functional cookies that are necessary for the proper functioning of the site. We do not place tracking cookies without your consent.

8. Your rights

You have the right to access, correct or delete your personal data, to object to processing, to restrict processing and to transfer your data. You can contact us at info@seraadviesgroep.nl for this purpose. We will respond to your request within one month.

9. Complaints

If you believe that we do not handle your data with due care, please contact us first so that we can find a solution together. You also have the right to lodge a complaint with the Dutch Data Protection Authority.

10. Changes and contact

We may amend this privacy policy from time to time. The most current version can always be found on this page. If you have any questions about this policy, please contact us via info@seraadviesgroep.nl.